Contact Us

If you have a question about our site, our reviews, or a casino we cover, you can reach the Non GamStop Casinos team by email. We do not currently use a contact form, so every message comes directly to our inbox. Write to us at [email protected] and a member of the team will read it.

What We Can Help with

We welcome messages on a number of topics, including:

• Questions about our reviews and ranking, including how we assess a casino and why it sits where it does in our lists.
• Reporting outdated or incorrect information about a casino, such as a changed bonus, closed site, or wrong licence detail.
• Suggesting a casino for us to review, if you think it should be covered on our site.
• Partnership and media enquiries, including requests from other sites or publications.

What We Cannot Do

We are not a casino and cannot access player accounts, process deposits or withdrawals, or resolve disputes on a casino’s behalf. Our reviews of UK casinos not on GamStop explain each casino’s licence, but any account or payment issue should go to the casino’s own support team first, then to the licensing authority named in its footer if the issue remains unresolved.

What to Include in Your Message

To help us answer quickly, please include:

• The page or casino your message is about.
• A short description of the question or the information you think needs correcting.
• A link or screenshot if relevant.

Please never send passwords, full card numbers or identity documents by email.

How We Respond

We read every message that reaches us and aim to reply as soon as possible, usually within a few working days. Response times can vary depending on how many messages we receive, and we cannot guarantee a fixed reply time for every enquiry.

If you are worried about your gambling, free support details are available on our Responsible Gambling page.